Terms of use and privacy

NOTICE ON THE TREATMENT OF PERSONAL DETAILS (LAW 196/03) Notice pursuant to art. 13 of Legislative Decree no. 196 of 30 June 2003, outlining the Code for the protection of personal details. Pursuant to art. 13 of the above Legislative Decree containing the provisions for the protection of personal details, we hereby inform you that in treating the personal details voluntary provided by you for the request of information, Real Care Srl will implement all the necessary measures to ensure their safety and confidentiality in accordance with the above regulations.

PURPOSE
The details collected shall only be treated for the purpose of establishing contact with the users, answer information and support requests received from the users.

PROCESSING METHODS
The data is processed using instruments and procedures which guarantee its security and confidentiality in accordance with the law.

COMUNICATION AND DISSEMINATION
The processed data are only of a general nature and is not intended for dissemination. The personal details collected will not be distributed or communicated to third parties, unless when provided for by the notice and/or the law, and in any case using the procedures contemplated by it. The data will be transferred to third parties in the “fulfillment of obligations arising from laws or regulations (institutions, law enforcement agencies, judicial authorities, etc.)

RIGHTS OF THE PERSON CONCERNED
The user is entitled, at any moment, to obtain confirmation of whether or not the data exists and to be told its content and origin, to be told the processing purposes and methods, to be told – in the case of electronic processing – the processing logic applied, to check that the data is precise or to ask for it to be supplemented, updated or corrected (art. 7 of leg. decree no. 196/2003 ). The user may also ask for the data to be deleted, converted into anonymous form or blocked if it is processed illegally or oppose its processing, for legitimate reasons. The user’s personal data will be processed in accordance with and governed by Italian law (leg. decree no. 196/2003).

Owner and Manager of the treatment
Real Care Srl -Foro Buonaparte, 70 - 20121 Milan

Nature of the provision of personal details
The provision of personal details is voluntary. However, failure to provide, in full or in part, the details required in the different fields of the form marked with an asterisk will result in the impossibility for Real Care Srl to fully supply the services requested.

DISCLOSURE PURSUANT TO ART. 13 OF LEG. DECREE 196/03
This disclosure describes, pursuant to and in accordance with Legislative Decree no. 196/2003 on protection of personal data (hereinafter the “Code”), the methods and purposes of processing the data provided by users of the website.
Unless otherwise indicated, this disclosure relates solely to this website. The administrators and authors of the website may not be held liable for the contents of other websites with direct or indirect links also from this website.
The owner and manager of the treatment is Real Care Srl - Foro Buonaparte, 70 - 20121 Milan


BROWSING DATA
The computer systems and software procedures used for functioning of the website acquire certain personal data during their normal operation, the transmission of which is implicit in use of Internet communication protocols. This is information that is not collected to be associated with identified parties but rather which, by its very nature, may, through processing and the association with data held by third parties, enable user identification. This category of data includes IP addresses and domain names of computers used by users connecting to the website, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the dimensions of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s computer environment and operating system.

Nature of the provision of personal details
This data is not disclosed and is only used to obtain anonymous statistical information on use of the website and to check its correct functioning; it is kept for the time defined by the regulations of reference.

COOKIES
Cookies are small text files that are automatically placed on your computer or mobile device when you visit almost any Web site. They are stored by your Internet browser. There are various types of cookies, according to their characteristics and functions:
- Navigation or session cookies
- Monitoring cookies
- Function cookies,


All the above-described types of cookies can stay in your computer or mobile device for different times, according to their function. The cookies stored in your computer or mobile device cannot be used to recall any of the data stored in your hard disk, transmit viruses, identify and use your e-mail address, or for purposes other than those described above.

THIRD PARTY TECHNICAL COOKIES
This website uses Google Analytics, an analysis service provided by Google, Inc. (“Google”).
Google Analytics uses the “cookies”, i.e. the text files stored on the user’s computer, to collect and analysis information on use of the website (including tracing of the IP address) anonymously.
This information is transmitted to Google, which processes it to draft a report on activities on said website.
This website does not use (and does not allow third parties to use) Google Analytics to monitor or collect personal information identifying users.
Google does not associate any IP address with any other data possessed by it and does not attempt to link an IP address to a user’s identity.
For further information on Google Analytics, consult Cookies and Analytics and the relative privacy policy for Google Analytics.


RIGHTS OF THE PERSON CONCERNED
The user is entitled, at any moment, to obtain confirmation of whether or not the data exists and to be told its content and origin, to be told the processing purposes and methods, to be told – in the case of electronic processing – the processing logic applied, to check that the data is precise or to ask for it to be supplemented, updated or corrected (art. 7 of leg. decree no. 196/2003 ).
The user may also ask for the data to be deleted, converted into anonymous form or blocked if it is processed illegally or oppose its processing, for legitimate reasons. The user’s personal data will be processed in accordance with and governed by Italian law (leg. decree no. 196/2003).

Copyright Communications
Copyright 2016 Real Care Srl
All rights reserved
For any questions or problems, please send an email to info@real-care.it